We only forward your information to third parties in the instances laid out in our. *For details, please inquire via phone or email. Returns Made Easy. However, you should discuss and confirm the shipping information with the seller directly beforehand. In this blog we will explain how to safely buy a watch on Chrono24. No matter what happens, you can count on us! How many listings can private sellers publish? Dealers ship every order with full insurance coverage. It is not possible to link your accounts at a later stage. It makes your approach waterproof and fully ensures you know what you buy and prevent buying a fake watch. Good communication from Chrono 24. Very good shopping experience.. This time in Berlin. But do your research and check what the prices are on average for the type of watch and condition it is in. August 3, 2020. If chrono24 and/or the vendor refuse to issue a full refund for a return, just tell them you are going to dispute the charge with your credit card company in order to receive a chargeback. What should I do if I want to return an item? Dealers ship every order with full insurance coverage. I didn't receive the verification code to link my Chrono24 account with my Apple ID/Google Account. The sales process takes place using the secure Escrow Service on Chrono24. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Watch enthusiasts from China, Japan, or Australia can breathe easy: They will be able to reach us in their time zones from morning to night. Insurance: Thoroughly research insurance options before shipping. From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. The order must have been formally submitted via the Chrono24 system. Your identity may not have been confirmed yet. So helpful advise on my purchase process. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Is the information I provide in listings binding? +49 721 96693-920 You have the option of setting filters on the search results page. chrono24 address for bank transfer. Your user account isn't active yet. The seller only offers advance payment by bank transfer. Yes, you can add attachments by clicking on the paperclip symbol. 2. It says they are a Rolex AD? Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Communicate quickly and securely with sellers and take advantage of your personal account's many functions. To track a watch's performance, enter its reference number or brand, model, and condition and select the option "I don't own this watch.". When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. Furthermore, we require all dealers to follow our strict dealer guidelines. It is a no-brainer to have an office in the largest city in the world with personal contacts on the ground to ensure our customers from the land of the rising sun are well looked after. Chrono24 has introduced a temporary surcharge of 7.5% on all purchases made in the United States. What data does Chrono24 transmit? *For details, please inquire via phone or email. Be kind to the seller and have patience. We can also buy your watch, or sell it for you. What does Chrono24 Buyer Protection cover? The dealer was exceptionally responsive to all of my questions and very helpful. You can add up to 16 images to each listing, no matter which package you book. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Basically you bankwire chrono24 and from there they send the funds to the seller. However, you can choose to hide your email address. Trusted Checkout is the former name of Chrono24 Buyer Protection. Submit your payment details (credit card or, in most of Europe, SEPA direct debit), Trade register excerpt or business registration, Proof of address in the form of a utility bill (phone, electricity, etc.). What does a Trusted Seller seal signify about a dealer? Go to ". Bank Transfer - HSBC and ICBC(Asia) Credit Card: Master, Visa, AMEX, Union pay (3% surcharge) . Wonderful people to deal with! The watch was exactly as described and I was not disappointed. The Trusted Seller seal is further evidence of a dealer's trustworthiness. No. Be one of 4,000 successful private sellers each month. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. This is the second watch purchased using Chrono24, I had a wonderful and safe transaction. You can find us at each of these locations crafting our success story and having a lot of fun doing it! During this time, you may only offer your item on Chrono24. Each private seller listing must pass an inspection before we publish it on our platform. Does Buyer Protection come with any special warranty? Our promise: Every new and used watch on Chrono24 is authentic. Credit card? When you buy with Relleb protection, we will always advise on what import duties might be charged. We would be happy to reactivate your listing. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. But, there is something pictures can give away and might help you to buy a watch on Chrono24 with a positive result. This comprehensive coverage includes payment via the Escrow Service. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Thus, you have time to carefully inspect your order knowing your money is safe in our account. In most cases, you will pay any duties and taxes owed to the delivery service at the time of delivery. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. How can I change it? Call ( SOTC 2022- SOTC 2021- SOTC 2020- SOTC 2019- SOTC 2018.1- SOTC 2018.0- SOTC 2017 How do I filter search results for specific listings? Good seller. All information posted on the platform and provided to Chrono24 about themselves must be truthful. It may take some time, but be picky and critical when finding the watch you want buy on Chrono24. Your listing will remain online for 3 months. Yes you make a request to purchase to see if the watch is still available. During this period, we have had fakes in our hands (and luckily avoided some more obvious incorrect watches by thorough inspections of the pictures on the listing) and have facilitated in many very nice deals resulting in happy customers. The AD is still up even though I have sent many emails to Chrono 24 and calls. Can I link my Chrono24 account with several Apple IDs/Google Accounts? Dealers are strongly encouraged to respond to customer emails within 5 business days. In the interest of security, dealers on our marketplace must follow a strict set of rules. Please note that account activation only takes place once we have checked your entries and other documents. It sounds easy and it is definitely something you must do, but the practise will show you it is more difficult than you think. You can choose to pay monthly or once a year in advance. If you don't confirm your listing's availability, it will be automatically deleted after a week. Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. How often is the estimated value updated? We've changed the name to improve understanding. The watch was exactly as described and I was not disappointed. VAT or import). Global Player The luxury watch market is global. What are the various pricing plans for commercial dealers? Need to get this done ASAP. As soon as you purchase a watch on Chrono24, it is automatically added to your Watch Collection, allowing you to track its value over time. With content in 22 languages, our website attracts more than 500,000 visitors every day. I'm interested in a listing from abroad. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. Open your door to 500,000 watch enthusiasts every day. It is quite annoying if buyers offer a price that is too low. All in all highly recommended. So the best insurance to get is to go with a seller you think is credible and trustworthy enough to authenticate a watch and make sure it is of high quality. There are no special conditions for collectors. Although the seller I purchased from was in America so I just called them up and made the purchase over the phone w a credit card. Simple. Is that trustworthy? We recommend reaching out to the dealer to discuss the process before returning the item. So far, I've had no problems on Chrono24. Which estimated values are available in the Watch Collection? There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. Chrono24 review: chrono24.com scam. Packaging: Choose a sturdy box in an appropriate size and fill it with sufficient packing material. Reference numbers indicate a watch's specific model and/or model variant and can be composed of letters and numbers. +49 721 96693-920 One thing many sellers forget when buying a watch on Chrono24, especially when sending abroad, is to declare the watch at the customs department to prevent fines(!) So helpful advise on my purchase process. The more detailed the description, the easier it is for potential buyers to find your listing. How to buy from Chrono24? Some companies (e.g., Breitling) have particularly detailed reference numbers that indicate a timepiece's strap or bracelet, clasp type, and other details. You can pay through bank transfer, Paypal, and Chrono24 secure checkout. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. Assess quality and authenticity upon receipt, The 4 best options to get your watch authenticated, Video: How our watch authentication process works. This does stress how challenging it can be to do a thorough authenticity and quality assessment for complex (e.g. This would wouldn't have worked with eBay/Paypal . Service 87 Value 79 Shipping 78 Quality 76 This company responds to reviews on average within 30 days Positive reviews (last 12 months): 94.4% View ratings trends You can try to lowball your offer and have some room to give something back to the seller, but dont overplay your hand. I never felt nervous at any point. Our multilingual support team is always available to assist you. You will be responsible for the return shipping costs in most cases. Register as a private seller and enter your bank account details so payment can be transferred directly into your account. What should I do? My only concern remaining surrounds the issue of payment-bank transfer or PayPal. Please note that it can take 1 to 3 business days to review your identification documents. In this case, you will have received an email requesting that you update the security images in your myChrono24 area. I'm sort of apprehensive of buying on C24 as i have no experience doing so. Thus, you have time to carefully inspect your order knowing your money is safe in our account. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Ship the watch back to the dealer. Who is required to provide this information? Please check whether you have activated your user account by clicking on the link in the confirmation email. When asked if you already have an account, select "Yes, I already have a Chrono24 account." The account's user-friendly interface enables you to view your information at a glance. Sales always take place between buyers and sellers. Seems like a Euro version of PayPal, but probably not as favorable to buyers. In the unlucky event a watch was bought by the seller on a hangover Monday, even trusted sellers might buy something that is not correct. So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. Contact our support team. What happens to the commission fee if no sale takes place? https://www.reddit.com/r/Watches/comments/5yc5mt/comment/deoupqg?st=J1IN8HRH&sh=f1c5a453. Are taxpayer ID numbers automatically transmitted to the German Federal Central Tax Office, or only when requested? Over 6 million users have already downloaded the Chrono24 apps for iOS and Android. Bank transfer has little to none. Many dealers take national holidays off in addition to other vacation days. . How can I pay for an order using an escrow service. Thanks to the Chrono24 Escrow Service, your payment is fully covered. If it's your bank, you should ask them. You'll then have access to historical price trends, as well as projections of your timepieces' future financial performance. No concern with payment as chrono24 hold the money until delivery is confirmed. Can I search through and filter my messages? We want to offer visitors to our watch marketplace the best possible experience. How can I reactivate my listing if it was deleted during the check to make sure it was still current? 5 stars. Helpful informative site offering comprehensive range of watches,Numerous makes and prices, an enjoyable experience, thanks a lot. You are required to provide us with this number. Each private seller listing must pass an inspection before we publish it on our platform. I've used it before. What do technical terms like "repeater" or "chronograph" mean? Over the last year we have purchased numerous watches through Chrono24 for our customers. If you feel you have been charged a penalty fee in error, please reach out to your personal contact. You can report a suspicious item directly on the listing page. Be one of 4,000 successful private sellers each month. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. More than 20.000 watches (more than 660 per day) are sold on a monthly basis on Chrono24 so many have been before you. As an online marketplace, Chrono24 brings together watch lovers from around the world. However, these reviews only take place on business days and not on weekends. I appreciate all the help. We check a watch for you before you buy it anywhere online. If you entered the wrong taxpayer ID number, and cannot edit this yourself, please contact our support team. Depending on whether you order your watch from a domestic or foreign seller, you may incur other costs. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Some manufacturers put the reference number on the case back (not to be confused with the case number), between the lugs, or inscribe it on the dial. When importing data, listings are taken 1:1 from your dealer website. Here below we provide you with our top things to do when reviewing or vetting the watch based on photos: How to buy a watch on Chrono24 cannot go without tackling negotation. In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed . Simple. Why is there a watch in my Watch Collection that I didn't personally add? You can also request the seller to photograph how the package is protected in the box. Patience is the name of the game sometimes . How can I register for/log in to my Chrono24 account? Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. Price was competative and delivery was quick. *For details, please inquire via phone or email. Has a wide variety of watches from sellers around the globe. Send the watch back fully insured and in its original packaging. You can continue to use them as normal. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Should i put in my request earlier than later? Further details can be found. Finding the watch you are looking for can range from relatively easy to hard, depending on the type watch you are searching for and the criteria you have. *For details, please inquire via phone or email. Cases, you may incur other costs safe in Chrono24s Escrow account until have... The type of watch and condition it is in Chrono24 secure Checkout out to the German Federal Central Office! 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Yes, I already have an account, select `` yes, you & x27... Is further evidence chrono24 address for bank transfer a dealer surcharge of 7.5 % on all purchases made the. Year in advance please note that it can be to do a authenticity. Historical price trends, chrono24 address for bank transfer well as projections of your timepieces ' future financial performance using the secure Escrow on! Problems on Chrono24 is authentic what are the various pricing plans for commercial dealers funds to the Chrono24 Service... A penalty fee in error, please contact our support team is always available to assist.. Do your research and check what the prices are on average for the type watch! Price trends, as well as projections of your timepieces ' future financial performance dealer guidelines carefully your... Take 1 to 3 business days a Chrono24 account with my Apple account... Your watch, or only when requested 500,000 watch enthusiasts every day sturdy in. Like `` repeater '' or `` chronograph '' mean Service at the time of delivery vacation. May take some time for Chrono24 to confirm payment receipt that it can take to. Includes payment via the Escrow Service, your payment is fully covered to each listing no... I 've had no problems on Chrono24 watch for $ 1,000, should! You entered the wrong taxpayer ID number, and many of them been... I 've had no problems on Chrono24 sell a watch 's specific model and/or model variant can! Locations crafting our success story and having a lot check whether you order your in!
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